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HELP CENTER

FAQ's

What is Tube Arsenal?

My movie is blank, only plays audio

Will the watermark be removed when I buy the final movie?

MP4 vs. ProRes – What is the difference?

I can’t open my movie file on my computer

How can I get in touch with a real person?

How do I become a Tube Arsenal artist?

Can I use the music in my video?

Workflow

How to manage your pictures

How to find a template that’s right for you

How to download a purchased animation

I purchased a template, but nothing appears in my Finished Renderings

Need Help?

Contact us

Customization

Getting Started

Interactive Walkthrough

How to change words

How to change colors

How to change pictures/logos

How to fine tune an object’s position

Account/Payment

Missing confirmation email

The confirmation email won’t let me click the confirm button

Can I pay with a debit or credit card?

Need Help?

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